導讀來英國時候，大家都會發現在這里的溝通方式與國內很不一樣。在國內，想修個手機，點個外賣，或者咨詢個什么問題，大家最習慣地就是直接搜索電話，然后打過去干凈利落地....

來英國時候，大家都會發現在這里的溝通方式與國內很不一樣。在國內，想修個手機，點個外賣，或者咨詢個什么問題，大家最習慣地就是直接搜索電話，然后打過去干凈利落地詢問清楚。而在英國，所有的溝通方式都變慢了——寫郵件成為了最常見也最被接受的溝通方式。約簽證、約網球課、約家政中心，都得靠寫郵件，更不用說平時在學校和老師Faculty之間的郵件交流以及工作上每天8個小時滿滿的郵件交流。

如果你也覺得寫郵件對你來說是個大難題，每次都會因為用語用詞結構而糾結很久，明明想表達地特別禮貌但是語氣很容易讓人產生誤會，那么這篇職場術語文章你一定要看，今天我們來分享一些好用的句子和結構，拯救你干扁的英文郵件。

最常見的英文郵件結構

郵件的最最基礎，是郵件的結構。

英文郵件結構很固定，為了表示禮貌和正式，郵件的格式一定要遵循。

稱呼

問候

正文

結尾

落款

1. 稱呼

稱呼很簡單，一般都是Dear xxx,如果不知道名字的話也可以寫Dear Sir or Madam.

2. 問候

問候語很多時候大家都會忘了，在Dear xxx之后直接另起一行開始說I want xxxx，這樣讓讀者讀起來覺得很沒有禮貌。一句問候語能夠讓讀者覺得首先你是很有禮貌的人，其次會讓整封郵件變得十分正式和妥帖。

常見的問候語有：

● I hope you had a good weekend.（適用于周一）

● I hope you had a great trip/Hope you had a nice break/Hope youre enjoying your holiday (適用于對方剛剛休假回來)

● I hope you are well/I hope all is well/I hope this email finds you well（通用好句）

● Im glad we had a chance to chat at the convention/It was a pleasure to meet you yesterday （適用于不久才剛剛見過）

3. 正文

在問候語之后，就可以進入正文了。寫郵件之前一定要明確自己寫郵件的目的，是有求于人還是詢問信息，這個寫郵件的目的一定要清晰地在第一句表達出來。

如果要約會議：

● I am writing to propose a meeting with you tomorrow at xx

如果要follow up之前的事情

● I am writing you to follow up on...

● I am contacting you to inform...

● I am reaching out because...

如果因為某事需要禮貌地道歉

● Sorry for my late reply.

● Sorry it took me so long to get back to you.

● I apologize for the late response.

● Sorry it’s been so long since my last email.

第一句正文表達完本次郵件的目的之后，接下來就是圍繞著你的目的，慢慢闡述你的理由等等，讓你郵件的目的更加清晰合理。

為了更好的充實郵件內容，我羅列了下面幾種情景，大家可以根據不同的情景用對應的句子：

需要對方為你提供信息/幫你的忙：

● Could you possibly tell me...?

● Can you please fill out this form?

● I would be really appreciated if you can...

● Would you mind helping me...?

● If possible, Id like to know (more) about...

● I was wondering if you could/if you would be able to...

這些禮貌又合理的措辭，能夠讓對方很難拒絕。

需要對方給出更清晰詳盡的解釋：

●In the previous email, I dont fully understand xxx. Could you please explain that again?

●I didnt quite get your point about xxx. Could you be more specific?

● Here are the details on...Is this what you refer to?

● Could you please clarify how would you expect us to finish it?

需要對方閱讀郵件附件

● Please note that Ive attached the documents you required.

Heres the document that you asked for,

● I’ve attached the document for your review.

● Could you please sign the attached form and send it back to us?

4. 結尾

在寫完最重要的正文內容后，千萬也別忘記收尾一個禮貌又正式的郵件結尾，讓讀者能夠開開心心地迅速回復你。

希望對方快速回復：

● I look forward to hearing from you soon.

● Looking forward to hearing from you soon.

● If you could have it ready by tomorrow/the end of next week, I would really appreciate it

感謝對方的付出：

● Really appreciate your help!

● Thank you for everything!

● Thanks for what youve done.

期待下次見面：

● I look forward to seeing/meeting you.

● See you on Thursday/next week.

● Thank you in advance.

這么多適合各種場景的好詞好句，你都拿小本本記下來了嗎？生動地根據不同情景使用不同的郵件用語，別讓你的郵件總是這么死板和僵硬，再也不怕寫郵件啦！